TECHNOLOGY - PEOPLE - PROCESS - ALIGNED
 PLANS

Monitor Maintain Manage*
Computers & Devices
 ✅  ✅  ✅ 
Networks
 ✅  ✅  ✅ 
Applications & Services
 ✅  ✅  ✅ 
Data & Storage
 ✅  ✅  ✅ 
People & Organization
✅  ✅ 
Access Aligned
✅  ✅ 
Business Continuity & Disaster Recovery 
✅  ✅ 
Great Start Security & Privacy
✅  ✅ 
Documentation, Asset Mgmt., Compliance, Governance
✅  ✅ 
Technical Services & Line of Business Apps
✅ ✅


* NOTE:

  • Monitor involves the real-time tracking and analysis of various IT systems and components to ensure they are functioning properly. It focuses on identifying issues as they arise and providing alerts.
  • Maintain involves the routine tasks required to keep IT systems and infrastructure in good working condition. This includes regular updates, backups, hardware maintenance, and addressing issues to prevent system failures.
  • Manage is a broader concept that encompasses strategic planning, resource allocation, and decision-making related to IT. It involves setting goals, budgeting, prioritizing projects, and ensuring that IT aligns with business objectives.


Monitoring, Maintenance, and Management Deliverables

Backup Monitoring

Ensure data is always recoverable, on and off-premise

Network Monitoring

Ensure always-on secure gateway, routers, and switches

Workstation Monitoring

Resolve issues to proactively optimum performance

Continuous Maintenance

Perform continuous Preventive Cyber-Hygiene

Patch Management

Perform continuous technology and security improvements

Application Management

Enforce application availability policies, on-premise, mobile, and cloud

Cyber-risk Management

Enforce the NIST risk management standards, guidelines, and best practices that align cyber-risk** with your Business. Learn more about Cyber-risk Management here...

Performance Transparency

Proactively manage network health - faults and misbehaviors

 

** NOTE: Preventive risk deliverables
 Daily Weekly Monthly Quarterly

Real-Time Performance Monitoring

x

x

x

x

Backup Management

x


Managed Endpoint Detection and Response

x


Continuous Threat Response

x


Deep Virus Scans

x

Workstation Security/Technology Updates

x


Update all your technologies here... and applications here...

 x

x

Monitor Event Logs for Unusual Behavior

x


Remove Temporary Storage/Cache/Cookes

x


Manage Storage Hardware Issues

x

Process Storage Error Checks

x


Process Storage Capacity Checks

x


Executive and Operational Reporting

x

Review and Planning


x

 


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Email: [email protected]

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