SecureMail simplifies data management by synchronizing email, contacts, and calendars across your workstations, laptops, smart-phones, and tablets. Get connected by provisioning an Exchange account on your iPhone or iPad.


Start here: Add an Exchange account on the iOS device:

  1. For iOS 14: Go To Settings > Mail > Accounts > Add Account

    For iOS 11-13: Go To Settings > Accounts & Passwords > Add Account

  2. On the Add Account screen, tap Microsoft Exchange.

  3. Enter your email address in the Email field and your mailbox password in the Password field, then tap Next.

  4. iOS will attempt to configure the Exchange server address automatically. If the server address can’t be determined, you will be asked to enter it. (iOS 11 and iOS 12 users; select Configure Manually when prompted.)

  5. Configure Manually
    • Server name: appearing in your service ticket, or shared by your BizCare Service Desk [email protected] 

    • Domain:  appearing in your service ticket, or shared by your BizCare Service Desk [email protected] (Case Sensitive)

    • Username: appearing in your service ticket, or shared by your BizCare Service Desk [email protected] 

    • Password: Enter your email password

  6. iOS offers to immediately sync with the Exchange server. If you choose not to sync at this time, you can turn on the calendar and contact syncing later in Settings > Accounts & Passwords > Account, tap on your account.

    For iOS 9 and lower: Settings > Mail, Contact, Calendars, tap on your account.


    • By default, Exchange ActiveSync pushes new data to your device as it arrives on the server. If you prefer to fetch new data on a schedule or to only pull new data manually, go to Settings > Fetch New Data to change the settings.

    • To change how many days' worth of data is synced to your device, go to Settings > Mail > Accounts > Exchange and tap "Mail Days to Sync". The default setting is three days.

  7. To complete the setup process, tap Save and wait for the iPhone to test your incoming and outgoing mail settings and connect to your mailbox.

Please note that not all Exchange features are supported (for example, folder management). Additionally, by default, the communication between the iOS device and Exchange Server is secure, using 128-bit SSL encryption and X.509 certificates.